From our initial conversation at a home show, all the way to install, and now afterwards, our experience with Tyler and his crew has been wonderful! The meeting in our home to go over our quote was great, Tyler was courteous and professional the whole time, we never felt pressured, and he and throughly answered any questions that we had. The quote we received wasn't the cheapest, but they weren't the most expensive either. Our biggest deciding factor for choosing Astrawatt/Tyler was the fact that they use REC solar panels, and they are one of the top rated solar panels, with a panel degradation rate far below industry average! If you're going to spend the money, why not get the best you can! They also do everything in house! No 3rd party crews where you don't know who or what quality you're going to get. Install of our equipment was a pleasant experience as well, It took a few days to complete the install due to rainy weather, but the install guys were very courteous and professional as well. They were very respectful of our home and made sure to keep their trash and things picked up. Aside from the footsteps on the roof, or the sound of a tool, I wouldn't have known they were there! Install of the system itself looks professional, everything is so neat and tidy! Our system has been operational for a couple weeks now, and it is performing exactly as it was quoted to do! The app to monitor usage and production is also a big plus! If you're looking to go solar, give Tyler and his crew a call!
June 10, 2023
Tyler Sanchez with AstraWatt Solar did an amazing Job getting us equip with Solar! It was estimated to take 6 to 8 weeks but it only took 3weeks. He also updated us the entire process. I never felt in the dark on anything. Definitely would recommend this company! Such an awesome experience!
June 7, 2023
Astrawatt installed our solar panels. At this point, we are awaiting Evergy‘s blessing to make them active. The guys with Astrawatt were helpful, friendly, and communicative.
June 5, 2023
From the quote to the start of the job (earlier than scheduled at my request) and to the finish and clean up, all went perfectly well. We had an early hiccup that was addressed quickly (not from Astrawatt). The job took them 4 days to complete, as they said it would, and it seems to be working as projected. I can’t say enough about Brian, Megan, and Alex (all behind the scenes), Tim the site manager (who even helped when short handed), AJ and the rest of the installers. They did a fantastic job answering all of our questions and handling all of the paperwork and fees. We would recommend Astrawatt 100%. If you are thinking of getting solar panels at your home, I would highly recommend at least talking with this company. I am sure you will choose them!
June 1, 2023
I enjoyed working with Tyler Sanchez with Astrawatt Solar. Their employees were a pleasure to work with and extremely professional. I would highly recommend using Tyler and Astrawatt Solar!
May 24, 2023
I waited to complete this review until after the system was installed and connected, the rebate was processed and we had several months of generation to evaluate. It is now more than 5 months since installation and we are extremely happy with the system's performance and AstraWatt. Our 10Kw system generates far in excess of our home electricity consumption with plenty of capacity to electrify water heater, furnace and add EV charger at a later stage. Even in January our electricity bill was $0. The sales process with AstraWatt is very efficient (and paperless) with clear and transparent explanations from Bryan and a quick site assessment. Bryan also guided us through the financing process which was painless. As we were the first home in our neighborhood to install solar there was a longer process of approval with the HOA in University Hills but AstraWatt were highly professional in communicating which was greatly appreciated by the Trustees. Megan at AstraWatt also coordinated with Ameren and UCity for the permitting and inspection. The installation crew were friendly and professional. We did have a minor roof leak caused by a stray screw but the AstraWatt team came back to resolve the issue. Similarly with an issue with the Current Transformer. The quality of the equipment installed by AstraWatt is high by industry standards which was important for us to ensure a long system life. Even after installation was complete the AstraWatt team were highly responsive to provide the necessary documentation for the federal tax rebate. All in all we would highly recommend them after comparing with other solar installers in the St Louis area.
May 17, 2023
The entire solar contract and install experience was great! Working with Matt on the sales team, he went above and beyond to support any issues I had and working with us to find the best financing option for my wife and I. He also explained the hardware and equipment that was going to be used and provided brochures for everything! He wasn't push, was very fun to talk to, not a pressuring sales person, and had some great "dad jokes". Their formal proposal had milestones with dates and activities that were clear and helped us understand all of the milestones of the project. Megan on the project management team always kept us up to date on changes to the permitting, the status of project milestones, and city approvals of the project. Jamie did a great job of letting us know the who, what, when, where of the install. He was present the first day of the install and attended the post install inspection with the local city official. The install team did a great job! The panels are square to the roof, they were all polite, easy to work with, and very helpful when answering questions. They did a pretty good job of picking up any pieces of wire or scrap, they all wore their appropriate PPE, and they were extremely fast! The install was initially quoted at 2 days and they were a little quicker than that. Again, I highly recommend Astrawatt for any solar installs! The people, the service, and the equipment are all top of the line!
May 12, 2023
We hired Astrawatt after interviewing a few companies. They were clearly more knowledgeable. The process went exactly as they outlined. The installers were very efficient and professional. The install looks and works great. I would highly recommend them for your solar installation.
May 11, 2023
Very professional people with high tech solar panels. Would highly recommend there prices are very competitive and quality of work is excellent.
May 4, 2023
From initial call with Bryan to installation with Tim and Crew, everyone was very professional and courteous. Cleaned up after themselves. Made sure everything was in working order before leaving. Customer service is great.
April 28, 2023
I can not say enough HOW AWESOME this team is. We had a problem with another company and we were helped and they listened and took care of us. So professional, kind, honest. If you’re looking for solar, THIS IS IT! I only wish I would’ve known of them before getting involved with the company that “installed” ours. I recommend Astrawatt 100! They are THE BEST!!!
April 18, 2023
Great professional experience from start to finish. We interviewed three companies; Astrawatt answered all of our questions and provided the best product for the lowest cost. Their communication was prompt and informative from initial onsite inspections to installation, to time line for when the electric company (Ameren) would start to pay us for the extra electrical production. The installation crew was awesome. I highly recommend Astrawatt, if you are considering solar panels for your home.
April 18, 2023
Very honest and transparent company. They even encourage outside quotes so that you make the best decision based on your needs. I also like that they are locally owned and the entire process is done through them directly. They walk you through every detail and they even offer continued support beyond installation .
April 14, 2023
Very impressed with the team that put up my residential solar panels, from sales to installation. Rhody in sales had to put in extra time working with the historical preservation office, (I basically did nothing) and he got it figured out. Justin and install team were professional and very neat. Lucky you, Astrawatt, to have such amazing employees!
April 13, 2023
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
April 3, 2023
Astrawatt Solar just finished installing our panels last week and we couldn't be more excited! Everything has been super easy, clear, and friendly from the first contact, all the way through installation. They were always very prompt and understanding with any questions or concerns that we may have had. I have already recommended them to friends and family.
March 26, 2023
I was never a believer in solar until their sales representative came into my home and turned my mind by pointing out all the tax incentives of solar power. Then they came and installed in and out like a flash, quick and seamless. So thankful for Astrawatt.
March 18, 2023
Seldom have I experienced such professional service than I've had with Astrawatt Solar. Astrawatt did a great job installing my panels and quickly responded and resolved the few minor issues I experienced. The salesman, Bryan, was exceptional, very responsive, highly knowledgeable and always willing to thoroughly answer my questions and take care of my concerns. He frequently would record screencasts of himself answering questions and explaining things in detail, then he would email them to me. The financing options were especially confusing but Bryan recorded a video explaining them all in detail which I then shared with my husband. This was very helpful and a great business/selling practice. I felt that he was honest and up-front and didn't try to sell me a bigger system than I needed, unlike other solar companies I talked to. Some companies just tried to cram as many panels on my roof as they could which would have generated more power than I needed thus just causing me extra expense and to give all my extra power away to the utility company--ya, they would pay me a mere .02 cents a Kw, but that doesn't come close to covering the cost of the extra panels. Astrawatt calculated the number of panels I would need to maximize my investment and meet my energy needs based off of my past usage; not so many that I would generate more power than I needed, and not so few that I would be pulling from the grid more than I should. I appreciate them looking out for my interests and doing what was best for me. I highly recommend them for anyone looking to add solar to their homes.
March 16, 2023
Highly recommend Astrawatt for solar panel installation in the Kanas City area. Prior to starting the process, I read many on line horror stories with other national installers about pushy sales process, delays in installation, incorrect paperwork submission, and project managers ghosting customers. My experience with Astrawatt was the farthest from those experiences and was outstanding. As they only recommend the best equipment brands and models, may not be as cheap as some other companies but receive a superior product since this is a 25 year investment. I received proposals from several other local installation companies as well. I had a focus on a local company that had a positive BBB rating, did the sales, project management, installation and service with no sub-contractors while having been in business for an extended period. Astrawatt fit those requirements, and their education first approach in the initial consultation showed their customer focus. At no time did my sales consultant Reid use any high pressure sales tactics, ensuring all my questions were answered and I was comfortable with my selection even, if I did not select them. Once contract was signed, Megan the assigned project manager was very responsive, providing routine updates on the process and quickly answering all my many questions. All applications to the city and Evergy occurred in a timely and complete fashion, resulting in the installation being scheduled and performed slightly ahead of schedule. The installation crew was very professional, completing the installation in 2 days as scheduled. Post installation inspection approval process was slightly delayed due to an overly picky city inspector (required updated engineering plans and resubmission for 1 panel that was re-oriented during install due to an obstruction). Astrawatt quickly updated the plans and resubmitted to the city which were approved and final inspection passed as quickly as the city's process allowed. I hope not to move ever again, but if I did I would use Astrawatt again on my next solar install.
March 13, 2023
What a great experience. Everyone was so professional and explained everything where I could understand. Would recommend highly
March 13, 2023
The whole process of getting solar always seemed so intimidating to me. The folks over at Astrawatt made the everything quick an easy. Once I got my permit, the install only took 3 days! I am looking forward to saying goodbye to my electric bill!
March 13, 2023
Going thru the solar decision making process was becoming distressing and confusing. Until we met Dylan and Astrawatt. Clear and easy to understand and planning to be free from electric bills entirely in less then 10 years (not 30!!)
March 12, 2023
Astrawatt Solar is a sister Company for County Heat & AC and County Comfort Home Solutions. Covert your home to heat pump and add solar, thus increasing your return on investment and eliminating your carbon footprint. Welcome to your energy independence!!
March 12, 2023
Chris and his team were outstanding. Knowledgeable, professional and great people to work with.
March 10, 2023
After a bad experience with another installer Astrawatt came in and cleaned up the install and made the repairs. They were fast, friendly, and answered my questions. Definitely will be using them again and recommending them to others.
March 7, 2023
If you are thinking of going solar, Astrawatt is the ONLY way to go. I am not kidding. I had 7+ quotes from various companies. Local little companies, giant nationwide companies, companies out of california, etc. This company ACTUALLY knows what they are talking about. Bryan B is what initially sold me on this company. His knowledge and clarity at the start of this process was incredible. He explained in great detail how solar works in my state with our local utility company (ameren). He explained everything from how overproduction would actually work, to sizing the system appropriately. He also explained in great detail the loan process, and various styles of loans (and what fees come with each one). Not one other company even came close to Bryan's explanation. Tim and the rest of the team were also very helpful throughout the whole process. Ryan was great during the install, and install went smooth and inspection cleared without problem. Very professional throughout the entire time. Basically summary: If you are thinking of going solar, before you commit to another company, PLEASE talk to Bryan B or one of the reps. They are incredible and so much more helpful and clear than any company. 5 stars!
March 3, 2023
Our solar installation has been up for about four months now. Our latest Evergy bill was $7.40.Thank you to Astrawatt for having patience with my many, many questions. The professionalism of your Sales Rep, Rhody, your Manager, Project Manager, your Electricians, and your Installers was top notch. We tried to work with four companies before settling on Astrawatt, at a time were everyone and their cousin is trying to get into the solar gold rush. It truly came down to Astrawatt and only one other reputable company. The only feedback I might have is making it clearer how the inverters would produce versus the peak power of the panels and nominal conditions. Also, for weeks after the install, some screws, washers, and cables blew off the roof, but that's because it was ungodly windy on my install days. I'm sure the crew did everything they could to keep the site organized. Everything is working fine and I was impressed with how considerate and tidy the install crew was during that phase. I'll recommend people to Astrawatt for sure, and I'd encourage them to be patient with the process and to trust the team. We're very satisfied customers.
February 24, 2023
Great customer service and great install. These guys are the real deal in a sea of grifters. You should get a quote.
January 13, 2023
Gilbert Syes II
Hello sir, Centerpoint indicated my neighbor will be without power until 4:30 p.m. but I'm off the grid without issues. Thank you so much. Might need you to add more solar panels to the roof in the future. Love your business!!!
November 22, 2022
November 18, 2022
We selected AstraWatt for solar panels installation after interviewing 4 companies. Rhody showed a lot of professionalism and detailed explanation like no one in other companies. He was patient with a lot of questions we had and offered very good deal. After we signed up, process was taken by Megan and she handheld the project feeding us with updates on City, Evergy approvals and providing constant communication. Since we expanded our project, Keith (Founder and CEO) got involved and was very helpful offering very good guidance. I cannot say anything, but Astrawatt is a company to go if you consider solar panels for your house/business. Since they are managing so many projects and solar industry is booming be patient if you don’t have answer on email within 24 hours. It's worth the wait to have assurance your project will be taken care of by very professional company. A+
October 17, 2022
Lucas James Baumann
There were a lot of mistakes on my project but there was good followup to correct the mistakes and offer some compensation.
October 12, 2022
Enphase gave me their contact as one of the certified Enphase installers around Houston, and I'm very happy I choose them. I had a system connection issue after I switched the internet service provider recently, and Tyler came next morning to fix my issue. They are very responsive and reliable. With 25 years warranty, I feel well protected and worth the investment. I'm thinking to expand solar and battery capacity further next year, and I'll ask them for sure.
October 3, 2022
Adam replaced 3 Microinverters not working on our array and checked everything else.
September 27, 2022
Tyler was very professional and prompt in answering my questions. They did what they said they would do. They where timely and did the job as stated. More importantly they reinstalled my panels better than Sunrun did in the initial install. Sunrun ran conduits that connected the panels. Astrawatt asked why they did that and reinstalled all the wiring’s in the attic. Now the roof looks more appealing then before. Highly recommend Astrawatt. Joel C.
September 20, 2022
Alex gave us a awesome consultation.
September 5, 2022
Kenneth Burton, Jr.
Great experience and always send them to provide service for Alex and Joseph!
August 26, 2022
Atrawatt Solar did an amazing job installing my solar system on my residence. They took care of everything, we are the first house in our Neighborhood to get solar and I hope we aren't the last. If anyone is looking into getting it make sure you check out Astrawatt first!
August 18, 2022
Astrawatt made the design and install of our solar system completely painless. Jaime, Megan, Ryan, and their crew were always ahead of schedule and willing to help us with any little question.
August 11, 2022
We had solar panels installed on our house, The installers were on time, very professional and did a great job installing. Had a follow up with the company, They came out had to adjust a few things explain everything we needed to know about the panels, the meter, the usage information on the app. Great company all the way from the sales to installers to the follow up
August 10, 2022
I highly recommend Astrawatt Solar. The whole process was a breeze, and the team is both professional and friendly. They provide an honest and thorough recommendation for your system size. Communication and engineering / permitting updates leading up to installation were on point. The first-rate installation and follow-up were impressive, and I’m thrilled to be getting great production from the array.
August 10, 2022
Ryan and his crew did a great job installing our solar panels. They were very knowledgeable and able to answer any questions I had. They were very professional and friendly, and the system looks great.
August 9, 2022
Michael Ennis D.C.
Amazing company to work with! Not only was the installation top notch, but the communication during the process and most importantly afterward is absolutely fantastic. If I have a question, and to be honest I had and have a lot, they respond quickly even a year after putting our system in. I refer others to them often and will continue to do so. THANKS Tyler and Co.
August 5, 2022
Adam had to fix an issue with one of our panels not reporting and was very prompt to correct the problem, communicated throughout the entire process and made it effortless for us. I highly recommend astrawatt for new systems and existing needs as they always have followed through with their commitments
August 4, 2022
Great installers. They worked extremely hard and made sure everything one done the way they would do it to their own home.... professional I talked with 4 companies and went astrawatt, their pricing came in second, but they were great about getting back to me on all my questions, with the Correct answer....in short they were more knowledgeable and more responsive than the competition.
July 22, 2022
If you look up "superb customer service" in the dictionary, the Astrawatt logo should be the first thing you see. The initial engagement and installation was very smooth, professional and especially clean! But more than that is the attention I continue to receive months after install. Any questions or small blips that occur (very few) in a complicated system they are quick to respond and even send someone out just to make sure and give their customer peace of mind. Oh and they beat other quotes i was getting by a mile! Tyler and his team are simply the best. Highly recommend!
July 22, 2022
Just a note to let you know that Jamie and Alex did a great job with the installation of our Enphase battery wall back-up system. So far it is functioning as expected and we are pleased with the results.
July 20, 2022
Tyler is awesome and so are our solar panels!
July 12, 2022
In 2019 we bought our home in The Reserve at Clear Lake City. We immediately decided to install solar panels and I researched at least 6 solar companies. I had each of them come to our new house and give their sales pitch. I finally selected a contractor, and we installed a 28 panel 8.54 Kw system. Unfortunately, as these things often go our contractor soon went out of business. It wasn't long after that we had a system failure with our inverter. So the search was on for someone that we could rely on to service our system. We heard about Astrawatt Solar through FB and local residents. We contacted Tyler who took over our maintenance and solved our inverter problem AT NO CHARGE. The crew he sent out was fantastic! We appreciate this old fashioned Customer Service! Thanks! Where were you guys three years ago!
June 23, 2022
Easy and clear instillation. Provided good detail of process and expectations. Professional and nice crew!
June 8, 2022
Ryan and the crew were professional and efficient. They explained everything they were doing and answered all my questions. The installation was just completed today so I can't speak to the performance of the equipment but if it is anything like the installation I will be very pleased.
June 3, 2022